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Mauviel1830

FAQ & CUSTOMER SERVICE

Do you have a question for us? You may find an answer to your question in our FAQ section below.

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Gourmet set

Never submerge the appliance in water or other liquids. The appliance and the mini pans are not dishwasher proof.

  • After use, turn the thermostat all the way to the left (to the minimum).
  • Unplug the appliance.
  • Once the appliance has completely cooled down, wipe the top and sides with some kitchen paper or a soft cloth. In case of hard-to-remove food residue, clean both sides of the hot plate with warm water and washing-up liquid.
  • The pans and spatulas can be cleaned with warm water, washing-up liquid and a soft cloth as well.
  • Never pour cold water onto the hot plate when it is still warm.
  • Never use aggressive or abrasive cleaning agents.
  • Never immerse the electric appliance in water or any other liquid.

To avoid danger, the damaged power cable must be replaced by the manufacturer, the manufacturer’s maintenance technician or a similarly qualified person.

Do not throw away the set along with your household waste; instead, take it to a public recycling center for electric and electronic household appliances.